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HOW DO I SIGN UP
  • Users do not need to register to buy an item.
  • Users that would like to sell and post buy and sell orders will have to register.
  • Only users that post "Buy Orders" are required to submit a credit card on file.
  • Fill in your information. All information is confidential and will not be sold or rented to another company. (See Terms and Conditions for your Privacy guarantees).
  • If you are posting Buy Orders, your billing address must match your credit card billing address.
  • PO Boxes are not allowed for shipping addresses.
  • Once you have registered with a password, you will have the option to include a credit card on file and place your Purchase Safety Limit. (Information on limits see Rules/Policies).

 

BASIC DEFINITIONS
Buy When a user purchases an item from a seller.
Buy Order When a user posts a price and quantity for an item they are looking to buy.
Sell When a user sells an item to a buyer.
Sell Order When a user posts a price and quantity for an item they are looking to sell.
HOW DO I FIND AN ITEM

On every page is a Search Box. Enter a partial or full description of the item that you are looking for and click find.

If you don't find the item that you are looking for, try using the Advanced Search.

If you don't find the item you are looking for contact NAXCOM Customer Care at CustomerCare@NAXCOM.com to help you locate the item you are looking for.

On the search results page, you are shown the item you are looking for and all other similar matches. For each item the:

  1. Last Trade (The price of the last sale)
  2. Highest Buyer's Price (The highest price that a user is willing to buy the item for).
  3. Lowest Seller's Price (The lowest price that a user is willing to sell the item for).

To sell or buy an item, enter the marketplace for the item that you are interested in. Click on: "Buy or Sell This Item."

Buyers are on the left side along with the quantity and price that they are willing to pay for your item.

 


Sellers are on the right side along with the quantity and price that they are willing to sell you this item for.

HOW DO I BUY AN ITEM

Buying an item from a seller on the NAXCOM Exchange is safe, fast and easy.

  • At all times you can see the lowest price of an item.
  • You pay the seller through the NAXCOM account.
  • If you have a dispute, your claim is made to NAXCOM. You do not have to track down the seller.
  • TRUST! NAXCOM keeps an active internal feedback rating on ALL sellers and does not allow a seller to continue on the NAXCOM system after 1 fraudulent transaction

To buy an item you have 3 choices:

  1. Purchase an item at a Seller's Posted Sell Price.
  2. Post a Buy Order.
  3. Insert an item and buy price in the PowerPost or Bulk Upload.

Purchasing an item at a Seller's Posted Sell Price

Enter the item's information in the Search or Advanced Search.

On the search results page, enter the marketplace of the item that you are interested in by clicking on "Buy or Sell This Item ."

On the right side of the marketplace is a list of all of the sellers in order with the lowest seller on the top line followed by the next lowest sellers.

Alongside each seller is their:

  • Price that they are selling their item at
  • Quantity of items that they are selling


You can purchase an item by placing the number of items you wish to purchase from the seller(s). You can choose any one seller or a multiple number of sellers.

You confirm the order and enter in your mailing address and credit card information to NAXCOM's secure server. An email is sent to the seller notifying them of your order. They are requested to ship the item within 3 business days. If there is a problem with your order you have 14 days to file a dispute with NAXCOM. See "Filing a Dispute" for all of the details.

Post a Buy Order

Go to the marketplace of the item that you want to buy. If you want to offer a price that is lower than the sell prices, you can post a Buy Order.

Click on "Post Buy Order"

 

Enter in your maximum number of items that you are willing to buy and at the price you are willing to pay.
(With posting buy orders, you must be a registered user and have enough funds in your account or credit card on file to cover your buy orders).

 

*Purchase Safety Limit. When creating an account, users can enter in a Purchase Safety Limit. This is a ceiling that protects buyers, allowing them to set a limit of how much they spend when buy orders are executed by seller(s). For more information please look up "Purchase Safety Limit."

Inserting items through PowerPost or Bulk Upload

PowerPost is available to all registered users through the NAXCOM Site. Bulk Upload is available by contacting NAXCOM Customer Care.

For both PowerPost and Bulk Upload, you will type in the item, along with a price and quantity. After submitting your items and confirming your orders, the system will post your orders to the marketplace. In the event that your buy price is higher or matches with a seller's price, your order will be executed. If there is not a match, your order will be posted to the marketplace that you have selected.

HOW DO I SELL AN ITEM

Selling an item to a buyer on the NAXCOM Exchange is safe, fast and easy.

  • At all times you can see the highest buyers of items you are looking to sell.
  • The buyer pays through their NAXCOM account. NO EMAILS BACK AND FOURTH, NO WAITING FOR PAYMENT, COLLECTING CHECKS AND WAITING FOR THE CHECKS TO CLEAR.
  • You will only receive a confirmation of a sale when a buyer's payment has been received and you are guaranteed that their money has been placed into your NAXCOM holding account.
  • You will receive an email from NAXCOM with the buyer's mailing information.

To sell an item you have 3 choices.

  1. Sell an item to a buyer at their Posted Buy Price.
  2. Post a Sell Order.
  3. Enter an item, quantity and sell price in the PowerPost or Bulk Upload.

Selling an Item to a Buyer at Their Posted Buy Price

Enter the item's information in the Search or Advanced Search

On the search results page, enter the marketplace of the item that you are interested in by clicking on "Buy or Sell This Item ."

On the right side of the marketplace is a list of all of the sellers in order with the lowest seller on the top line followed by the next lowest sellers.

Alongside each seller is their:

  • Price that they are selling their item at
  • Quantity of items that they are selling


You can sell your item by placing the quantity of items you wish to sell to the buyer(s). You can choose any one buyer or a multiple number of buyers.

Confirmation

  • The buyer will pay you the total cost of the goods, plus shipping and insurance (details regarding shipping and insurance are available in the "Rules/policies" section).
  • NAXCOM deducts the transaction fee from the total (details regarding transaction fees are available in the "Rules/policies" section).
  • Confirm the order and enter in all of your information.
  • NAXCOM emails you the buyer's mailing information and the item and quantity purchased.
  • Review "Rules/policies" for details regarding:
    1. Authenticity and Condition guidelines and how and when you should ship the item.
    2. Your protection if the buyer claims he never receives your item or the item wasn't what they purchased.
    3. How to use the money from the item you sold to buy other items on the NAXCOM system and/or how to receive a check for the item you sold.

Post a Sell Order

Go to the marketplace of the item that you want to sell. If you want to offer a price that is higher than the buyer's prices, you can post a Sell Order.

Click on "Post Sell Order"

Enter in your maximum number of items that you are sell and the price of each item.
(With posting sell orders, you must be a registered user)
*Seller's Limit. New users have a "seller's limit." This is done to protect buyers against fraudulent sellers. Once you have successfully completed a few transactions your seller's limit will be removed. More details available at "Rules/Policies."

Inserting Items Through PowerPost or Bulk Upload

PowerPost is available to all registered users through the NAXCOM Site. Bulk Upload is available by contacting NAXCOM Customer Care.

For both PowerPost and Bulk Upload, you will type in the item, along with a price and quantity. After submitting your items and confirming your orders, the system will post your orders to the marketplace. In the event that your sell price is lower or matches with a buyer's price, your order will be executed. If there is not a match, your order will be posted to the marketplace that you have selected.

 







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